Privacy Policy

Last Updated: October 28, 2025

Introduction

CommercialBuildingInsurance.co.nz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We work in partnership with Venture Insurance Brokers Ltd (FSP1009673), a licensed financial service provider in New Zealand, to provide you with comprehensive commercial building insurance solutions.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

  • Business name and contact person details
  • Email address and phone number
  • Building address and property information
  • Building specifications (value, age, size, construction type)
  • Insurance history and claims information
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Company information via Clearbit technology

How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and policy information
  • Process your insurance applications and claims
  • Communicate with you about your requests and our services
  • Share your information with our partner Venture Insurance Brokers Ltd (FSP1009673) to fulfill your insurance needs
  • Improve our website and services
  • Comply with legal obligations and regulatory requirements
  • Prevent fraud and ensure security

Information Sharing and Disclosure

We may share your information with:

  • Venture Insurance Brokers Ltd (FSP1009673) - Our licensed insurance partner who will process your insurance applications
  • Insurance underwriters and providers to obtain quotes and coverage
  • Service providers who assist us in operating our website and conducting our business
  • Legal and regulatory authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to processing of your information
  • Withdraw consent where we rely on consent to process your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes using Clearbit to identify company information based on your email domain or IP address to provide you with more relevant insurance information.

You can control cookies through your browser settings, though some features of our website may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • CommercialBuildingInsurance.co.nz
  • In partnership with Venture Insurance Brokers Ltd (FSP1009673)
  • Email: privacy@commercialbuildinginsurance.co.nz